A Delphi Study on Issues for Successful IT Transfer Process in the Arab World

Adoption of enabling technology is one beneficial and significant way countries can improve their developmental progress and achieve higher living standards. Many complex issues are involved in the consideration of information technology transfer. Some of those issues are not completely defined and studied, or cannot be precisely measured. Thus, a Delphi study was conducted in this research to investigate, identify and prioritise major issues for successful information technology transfer in developing countries from the perceptions of stakeholder groups in the Arab World. Responses were elicited from information technology academics, information technology practitioners, government officials and information technology suppliers. Valid questionnaires were returned from 73 respondents in the first round survey, providing a net response rate of 61% and yielded 410 perceived issues. Through two rounds of the Delphi survey, these issues have been synthesised and categorised into 10 major issue categories with 71 sub-issues. This study aims to assist in understanding the major issues surrounding information technology transfer success in the Arab World and to better realise the benefits of information technology transfer.